Solutions
Use Cases
We have delivered dozens of holistic Business Automation solutions and have converged a wide range of different technologies. Explore with interest these use cases and get to know how the automation fabric operates. Discover how old methods are disrupted by fully automated and integrated end-to-end workflows, and how they provide a tangible, robust and reliable solution to current challenges.
Digital Nurse
Healthcare
Challenge /
Process Pain Point
Healthcare providers handle several million lab tests each year. There is huge potential available for optimization across the domains of productivity, patient safety, employee and patient satisfaction.
Solution
Our productized solution – a fully automated, integrated, and intelligent Digital Nurse – checks test results, classifies negative and positive results, issues repeat tests, informs patients and handles reporting.
Our productized, fully automated, and integrated, Digital Nurse can be easily scaled up and used for any lab tests, whether for diagnostic purposes or as part of a patient’s current pathway. It can manage anywhere between 10 to 100,000 lab tests per day.
Digital Nurse augments your existing human workforce by conducting the required activities independently and automatically. Digital Nurse operates without any human intervention, combining robust, scalable, and proven best-of-breed technology in an innovative and productized manner. This innovative productized offering is a solution you cannot find off-the-shelf.
Digital Scheduler
Healthcare
Challenge /
Process Pain Point
Healthcare providers easily schedule over 2 million outpatient visits every year. On top of that, several diagnostic tests and procedures also need scheduling. This requires a huge effort from the organization, while patients are often kept waiting for information for extended periods of time. Patient satisfaction can heavily decrease when patients are neither informed nor engaged when deciding timing and location of the services required.
Solution
Our productized service is a fully automated, integrated, and intelligent Digital Scheduler, capable of scheduling visits, tests and procedures of any kind. It will also keep patients updated, such as via SMS, and even involve patients in the booking process.
Digital Scheduler augments your existing human workforce by conducting the required activities independently and automatically. Digital Scheduler operates without any human intervention, combining robust, scalable, and proven best-of-breed technology in an innovative and productized manner. This is an innovative productized solution you cannot find off-the-shelf.
Digital Utilization Optimizer
Healthcare
Challenge /
Process Pain Point
Healthcare providers easily schedule over 2 million outpatient visits every year. Many of these visits require diagnostic tests in advance to support the decision making and care planning conducted by the physician during the appointment. Subsequent treatment, such as surgery, rehabilitation or medication, could be invasive. Physicians often need supportive diagnostic evidence to plan the appropriate treatment, such as laboratory, imaging, or pulmonary tests. It can be common for the results of these tests to fail to be provided or to find that the test wasn’t even attended by the patient.
Solution
Our Digital Utilization Optimizer can conduct all required activities individually and automatically as requested. It ensures that every required diagnostic test has been attended and the results properly recorded. If, for whatever reason, the patient fails to attend the test, the digital solution informs the patient via an automated phone call or SMS. If no response is received, the activity is either cancelled or re-scheduled. The solution can also contact the diagnostics department in the event the test was attended but the results not recorded.
Digital Utilization Optimizer increases utilization and patient access. It results in improved patient outcomes, financial performance and higher satisfaction, both among patients and employees.